Non-profits are utilizing
Pinterest
as an extension of their organizations, using photography, infographics
and other visuals to show supporters more about their missions.
Pinterest’s goal is to connect “people all over the world based on
shared tastes and interests.” Non-profits, then, can use the social site
to connect people based on their social passions, and since non-profits
work with and for the community, Pinterest can certainly come in handy.
Last week, we covered
10 non-profits that are particularly awesome at leveraging Pinterest for social good, but how did they get there? What are their strategies?
Here are 10 tips from non-profits that are currently using Pinterest.
With these suggestions in your back pocket, your own organization can
further (or even reinvent) its image in no time.
1. Know Your Audience
It’s important to understand
who is using Pinterest
before you start branding through the network. Of Pinterest’s 10
million+ users, 87% are women, and the average age of users spans
between 25 and 54. So, what do you do with this information? How do you
know what to pin?
Daljit Singh, office manager intern at
Jolkona
and curator of the organization’s Pinterest, says that a fun project
helped. The staff of the non-profit, which is a web platform that
connects you with global development projects and shows you the impact
of your donation, asked: If Jolkona were a person, who would it be? They
decided that Jolkona would be a woman in her mid-to-late 20s with mixed
ethnicity. She would also drink coffee, ride the bus and listen to
indie rock.
“Because so many of our regular online donors match the demographic
of users on Pinterest,” says Singh, “it wasn’t really a question of if
we should request an invite, but rather when we would receive an
invite.”
Jolkona tries to keep its pins colorful, light, creative and relevant
to the non-profit’s mission. Whenever Singh needs to determine if a pin
is relevant, she can think back to the description of Jolkona as a
person.
2. Get Personal
When it comes to social media, users respond better to personal influence than widespread branding.
Sarah Cohen, communications and development manager at
charity: water,
a non-profit that brings clean and safe drinking water to people in
developing nations, says it’s important for staff members who are
pinning to be familiar with Pinterest and really love the site. “Our
staff is young, curious and hungry for information,” she says. “We love
sharing books we’ve read, bands we just checked out, the newest gadget
or some new gear for the field.”
3. Reveal Yourself

Give your followers a look at your non-profit from behind the scenes.
Pin images that show staff and volunteers working with your
organization, as well as those who benefit from that work. It’s a good
idea to show supporters the human faces behind your logo.
When the Jolkona staff looked at its
Facebook
statistics, they found that the most engagement came from posting
visuals. “At first, Pinterest was a great place to find new infographics
and pictures to provide content for Facebook and our blog,” says Singh.
“However, as we started gaining new followers, our strategy changed and
we decided it was best to pin things…that help show our audience who we
really are.” You can find various campaigns, projects, goals and photos
of staff members and volunteers on Jolkona’s Pinterest page.
The folks at charity: water have a board called “Photo of the Day,” a
concept that founder Scott Harrison came up with in 2009 for the
organization’s
Twitter
page. Mo Scarpelli, the multimedia producer at charity: water, says,
“Many of our followers [on Pinterest and Twitter] look to the POD as a
daily source of inspiration and hope, a reminder that we can change (and
are already changing) the water crisis.”
Cohen adds, “This idea of showing the impact is core to the work we
do…The spirit and the joy of our photography was a perfect fit for the
optimistic nature of [Pinterest].”
4. Focus on the Achievable
It has become a trend for individuals to use Pinterest for dreams —
dream houses, dream weddings, etc. But as a non-profit organization,
you’re all about making things possible.
The
Pancreatic Cancer Action Network‘s
mission is to advance research, support patients and create hope. “Our
goal is to provide helpful content for all individuals who have been
affected by pancreatic cancer,” says Laura Behrman, social media manager
at the Pancreatic Cancer Action Network, “whether they are a survivor,
have a loved one diagnosed with the disease or have lost a friend. In an
effort to attract more support for our efforts, we are educating the
general public about the organization and the disease through
Pinterest.”
For charity: water, Cohen says the staff “looks to inspire our
supporters with images of hope and opportunity that the water crisis is
solvable.”
5. Make It a Team Effort
Get various staff members involved with your organization’s Pinterest to diversify your boards and flesh them out.
A recently added charity: water board is “Products We Love.” Cohen
says that the board is comprised of brands the staff admires, most of
which “are partnering with a non-profit or have a philanthropic
component to their business model, like Feed Projects, TOMS and Falling
Whistles.”
You don’t necessarily need to have multiple staffers use the
Pinterest account directly. At the Pancreatic Cancer Action Network, for
example, Behrman is currently the only one pinning, but employees and
volunteers contribute ideas and repin on their personal boards.
6. Fundraise

Pinterest makes it extremely simple to sell various items, helping
you raise money for your non-profit. Whether it’s a t-shirt with your
company logo or an inspiring poster, all you need to do is pin the image
and type the “$” sign with the price in the description box. Pinterest
automatically adds a nifty banner in the top-left corner of the image,
displaying the cost, and the item will be added to the Gifts tab on the
Pinterest homepage.
7. Repin/Highlight Other Non-Profits
Like all forms of social media, Pinterest isn’t a place to
over-promote. Avoid this is by mixing original pinning with repins of
images from other non-profits within your sphere of influence. Users
receive an email notification when their images are repinned and they
are credited on your repin, which can increase their following. The
non-profit you repin may return the favor, allowing Pinterest to become a
channel for valuable, non-disruptive cross-promotion.
8. Add Pinterest to Your Website/Project Pages
This may seem obvious, but it’s often overlooked with new networks. You can add various Pinterest “
goodies” (a “pin it” button, follow button, logos, etc.) not only to your homepage, but also to project pages for more exposure.
9. Pin Videos

Videos aren’t very common on Pinterest, but they’re on the rise.
YouTube videos are especially easy to add, and Pinterest even has a special section for pinned videos.
Jolkona’s “Campaigns” board consists of numerous videos. Singh says
that people are more likely to donate when they’re asked. “We wanted to
make sure that that happens interactively online, so we offer [the]
online campaign feature, which allows our donors to honor a special
person, celebrate a birthday or special milestone, or just show the
impact you and colleagues or friends can have on the world…Videos offer
an added emotion and call to action that pictures sometimes don’t.”
She admits that Jolkona hasn’t received many repins for videos, but
it has helped to increase traffic to the blog and adds something
interesting to the Pinterest page. “There are far fewer videos than
images on Pinterest at this point, so use them to distinguish [your
non-profit],” Singh advises.
10. Be Inviting
Pinning can sometimes seem like an individualized, solitary action,
but it’s important to interact with others and keep community in mind.
For non-profits, Pinterest is more than just posting interesting visuals
— if used properly, it can be an extension of your organization and,
when applicable, a support system.
Through the Pancreatic Cancer Action Network’s Pinterest, says
Behrman, “We create a community that is inviting for others to share
their story and connect with not just our organization, but with others
going through a similar experience.”